Grievance system a failure in Texas

I am currently an inmate in the Texas Department of Criminal Justice (TDCJ). I have recently been having trouble with some of the ranking officers of the Luther Unit. Such as cussing me, abuse of power, threats of cases and the taking of my property.

Every grievance I have written has been no help, even the step twos. I was talking to a fellow inmate, and he told me to write to you. That you provide information or how to write proper grievances, and AD and PD codes that will help. I told him I was indigent, but he said you provide the grievance packages free of charge. If this is true I would greatly appreciate your Texas grievance packet and any other useful information you can provide.